Service & Support

Our Service Capability in Thailand

Fluxus Hitech provides professional service and technical support for flow measurement and control systems in Thailand. Our experienced engineering team is ready to assist customers throughout the entire product lifecycle — from system design and installation to maintenance and optimization.

Local Technical Support in Thailand

Fluxus Hitech offers local technical support by experienced engineers in Thailand to assist customers in selecting, installing, and troubleshooting flow control systems.

Our services include:

  • Application consultation

  • System troubleshooting

  • Product selection support

  • Communication and interface configuration (RS232, Modbus, PROFINET, EtherCAT)

Calibration Services

To ensure accurate and reliable measurement performance, flow instruments require periodic calibration against reference standards.

Fluxus Hitech provides calibration support for various flow and pressure instruments including:

  • Mass Flow Meters

  • Mass Flow Controllers

  • Liquid Flow Meters

  • Pressure Controllers

Calibration options include:

  • Factory calibration at Bronkhorst Netherlands

  • Calibration coordination and verification support

On-site Service & Field Support

Fluxus Hitech provides on-site engineering support to assist customers directly at their facilities.

Field services include:

  • System inspection

  • Flow system optimization

  • Installation support

  • Commissioning support

  • On-site performance verification

Training & Knowledge Support

We provide training programs to help engineers and operators better understand flow measurement and control technologies.

Training topics include:

  • Mass Flow Controller operation

  • Liquid flow measurement technology

  • Flow control principles

  • Troubleshooting and maintenance

Training sessions can be arranged for:

  • Engineers

  • Researchers

  • Maintenance teams

RMA & Factory Service Coordination

Fluxus Hitech assists customers with the process of returning instruments for factory service.

Services include:

  • RMA processing

  • Coordination with Bronkhorst factory service

  • Calibration certificate management

Safety information for the return of instruments and components (Decontamination Statement)

This document is used for gathering safety information for the return of instruments and components. The customer bears the responsibility for the health and safety of all who come into contact with the returned item(s). This responsibility spans from the users own personnel, through shipping agents, to Bronkhorst Goods In and our Service Personnel who come into contact with the instrument and its components. Any contamination of the instrument and components, even if it has been removed, must be made known, and the declaration on contamination must always be filled out.

FLUIDAT® on the Net

Online flow and physical properties calculations

FLUIDAT® is a collection of routines to calculate physical properties of gases and liquids, which are available by the FLUIDAT on the Net website.

FLUIDAT makes use of intrinsic fluid data like molecular mass, critical properties, boiling point and dipole momentum. Fluid properties can be calculated at a certain temperature and pressure. Also, properties of mixes consisting of up to 15 components can be derived. Over 1800 fluids are available in the FLUIDAT software, being  mainly hydrocarbons complemented with most well known inorganic fluids (gases) such as air, argon and helium. The search can be performed by chemical formula, by CAS Registry Number or by the name of the fluid.

Typical functions

  • Find fluids by name, formula or CAS-number
  • Display intrinsic properties of fluids
  • Calculation of fluid properties
  • Vapour pressure line generation
  • Gas and liquid conversion factors
  • Orifice calculation for mass flow controllers
  • Pressure drop across flow meters and filters
  • Calculation of operating conditions for CEM or VDM vapour generation system
  • Create / edit / save mixtures
  • Coriolis mass flow meter / controller sizing
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